Refunds

 

Returns / Exchange Policy

 

If you are unsatisfied with the item or with the fit of them item, we’re happy to refund you, if requested within 14 days of receiving. Items must be unwashed, and undamaged. The customer is responsible for shipping the item back to our store, and the customer will incur the shipping cost. Once we receive the item, you will be refunded within 2-3 business days through the method of payment the item was originally purchased, so either Paypal or to your credit card.

We currently do not do exchanges. You will have to go through the return process and order a new product.

To return an item, please email harshandcruelsup@gmail.com and include:

  • Your order number
  • Your request

Send your return to one of the listed adresses:

  • 539 W. Commerce St Dallas, TX USA 75208 Suite 730
  • 15th floor, Building A 5.5 Internet Industry , Qingshan district , Wuhan city, Hubei province, China

If my items are damaged, defective or incorrect

 

If you have received a damaged, defective, or incorrect item please email harshandcruelsup@gmail.com and include

 

  1. Your order number
  2. Your request
  3. A photograph demonstrating the damaged area of the item.
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